Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Contact Information — name, email address, phone number, and property address when you submit an assessment request or contact form.
• Property Information — surface type, roof age, and property details you provide when requesting a quote.
• Usage Data — pages visited, time spent on site, browser type, and IP address collected automatically via standard web server logs.
• Cookies — small data files stored on your device to improve your browsing experience.

2. How We Use Your Information

We use the information we collect to:

• Respond to your assessment requests and inquiries
• Provide quotes and schedule property assessments
• Send service-related communications and follow-ups
• Improve our website and service offerings
• Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website or conducting our business, provided they agree to keep your information confidential. We may also disclose information when required by law or to protect our rights.

4. Cookies

Our website uses cookies to enhance your experience. You can choose to disable cookies through your browser settings; however, some features of the site may not function properly as a result. We use cookies for session management, analytics, and remembering your preferences.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Assessment request data is retained for up to 3 years for business record-keeping purposes.

6. Your Rights (PIPEDA)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent for the use of your information (subject to legal restrictions)
• File a complaint with the Office of the Privacy Commissioner of Canada

7. Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites (including partner directories and industry associations). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: